Privacy Policy

Effective Date: 9/01/25

At West Outdoor Supply, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our Shopify-powered website or purchase our products.
By accessing our site, you agree to the terms outlined below.

1. Information We Collect

Information You Provide
We may collect personal information you voluntarily provide when you:

  • Make a purchase
  • Create an account
  • Sign up for marketing emails
  • Contact us for support

This may include your name, email address, phone number, billing and shipping address, and payment information.

Information Automatically Collected (via Shopify)
Our website is hosted on Shopify Inc., which automatically collects certain data when you visit or interact with the site. This may include:

  • Device information (browser, IP address, time zone)
  • Cookies and tracking data
  • Information about the pages or products you view
  • How you interact with the site
  • Checkout and order information

For details, you can review Shopify’s privacy practices here:
https://www.shopify.com/legal/privacy

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send promotional and product updates (only if you opt-in)
  • Prevent fraud and maintain security
  • Optimize site performance through analytics

We do not sell your personal information.

3. How Shopify Uses Your Information

Shopify stores your data on secure servers and handles payment processing. Your data may be transferred to servers located in the United States or Canada.
Shopify uses your information to:

  • Power our online store
  • Process payments
  • Provide technical support
  • Help prevent fraud

Shopify’s use of your data is governed by their own privacy policy.

4. Sharing Your Information

We share your information only when necessary, such as with:

  • Shopify, to operate our online store
  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping carriers (USPS, UPS, FedEx)
  • Email or marketing platforms you opt into
  • Analytics services (Shopify analytics, Google Analytics if installed)

These third parties are only permitted to use personal information to perform specific services for us.

5. Cookies

Shopify uses cookies to:

  • Maintain your shopping cart
  • Track sessions
  • Understand site usage
  • Improve performance

You can control cookies through your browser settings, though disabling cookies may affect site functionality.

6. Data Security

We and Shopify take reasonable steps to protect your personal information. While no online system is completely secure, Shopify provides industry-standard security, including encrypted payment processing.

7. Your Rights

Depending on your location, you may have rights such as:

  • Requesting access to your personal information
  • Updating or correcting your data
  • Requesting deletion of your data
  • Opting out of marketing emails
  • Requesting a copy of your data

To exercise these rights, contact us at the email below.

8. CCPA, GDPR, and Local Compliance

If required for your customers:

  • California residents have additional rights under the California Consumer Privacy Act (CCPA).
  • European customers may have rights under GDPR regarding data access, correction, and deletion.

9. Children’s Privacy

Our website is not intended for individuals under 13, and we do not knowingly collect children’s personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top indicates the most recent version. Continued use of our site means you accept any updates.

11. Contact Us

If you have questions or concerns, please contact:
Email: info@westoutdoorsupply.com