Warranty Policy

At West Outdoor Supply, we build gear meant to withstand real use in rugged western hunting conditions. Your satisfaction and confidence in our products matter to us.

1. Limited Warranty Coverage

We offer a 1-year limited warranty on our products from the date of purchase. This warranty covers:

• Manufacturing defects
• Material failures
• Issues that occur under normal, intended use

If a defect occurs within this period, we will repair or replace the product at no cost to you.

2. What the Warranty Does Not Cover

This warranty does not cover:

• Normal wear and tear
• Cosmetic damage (scratches, dents, fading, etc.)
• Damage caused by misuse, abuse, or neglect
• Damage from accidents, exposure to extreme conditions, or improper setup
• Unauthorized modifications or repairs
• Lost or stolen items

Our gear is tough, but extreme or improper use can fall outside warranty coverage.

3. How to Make a Warranty Claim

To submit a claim, contact us at:
Email: info@westoutdoorsupply.com

Include:

• Your order number or proof of purchase
• Photos or videos of the issue
• A brief description of what happened

We may request the item be shipped back for inspection. If the claim is approved, we will repair or replace the item at our discretion.

4. Warranty Limitations

• This limited warranty applies only to the original purchaser.
• Replacement items do not extend the original warranty period.
• West Outdoor Supply is not responsible for any incidental or consequential damages.

5. Our Commitment

We design gear that we use ourselves in the field. If something goes wrong, we’ll make it right. Your trust means everything to us, and we stand firmly behind every product we make.